At Flamingo Ba, we value the protection of your personal data and the privacy of your personal life. The purpose of this Privacy and Cookie Policy is to inform you about the personal data collected during your visit to the website www.flamingo.ba and the cookies used on our site.
- What is a Cookie? Cookies are small text files, usually consisting of letters and numbers, stored on your device or network server by the website you visit through browsers. As ERA AUTO d.o.o. ("Company"), we use cookies, pixels, and similar technologies to enhance the user experience during your visit to our website www.flamingo.ba and the submission of communication forms via this site. In this regard, cookie usage is conducted in accordance with the Personal Data Protection Law No. 6698 ("Law") and other regulations, communiqués, and decisions periodically issued by the Personal Data Protection Authority.
The Company reserves the right to change, regulate, add, or remove provisions of this Privacy and Cookie Policy at any time. You can always access the Company's Personal Data Protection and Processing Policy and the Personal Data Protection Clarification Text at www.flamingo.ba.
- Purpose of Cookie Use We use the data obtained through cookies for the following purposes:
- Improving the services provided to you by increasing the functionality of the website,
- Enhancing the current website and offering new features, and personalizing the features based on your preferences,
- Ensuring the legal and commercial security of the website for both you and the Company,
- Integrating and analyzing different servers that the website operates on, improving the site's performance, identifying the number of visitors, adjusting performance settings accordingly, or facilitating the process of visitors finding what they are looking for,
- Increasing functionality and ensuring ease of use, sharing content with third-party social media platforms via the website,
- Personalization, targeting, and advertising activities, by displaying ads related to the interests of visitors through the pages they view.
- Method and Legal Grounds for Collecting Personal Data Your personal data is collected by the Company through electronic means such as our website, mobile applications, social media accounts, and email, or physical means like mail/post, fax, and face-to-face meetings, when you contact us for the sale or provision of our products or services, based on the legal grounds set forth in Articles 5 and 6 of the Law. These grounds include the establishment or performance of a contract, legal obligation, establishment, use, and protection of a right, or the legitimate interest of our Company. The data is also collected based on your explicit consent, customized according to your preferences and usage habits related to our products and services.
Users may request to delete their records from our system. Our website contains links to other sites. www.flamingo.ba is not responsible for the privacy policies and content of other sites.
During your visit to our website, your personal data collected through cookies may be processed in accordance with Articles 5 and 6 of the Law.
- Transfer of Personal Data Under this Cookie and Privacy Policy, we may transfer your personal data to our domestic or foreign business partners, suppliers, group companies, authorized public institutions and organizations, and other private entities in accordance with the purposes below and in compliance with the relevant laws:
- Business Partners: Sharing to inform users of services that may interest them, which are provided by our partners. (However, the personal information provided by you to our business partners will be subject to the privacy policy of the relevant company or individual.)
- Suppliers: Sharing with suppliers we collaborate with to improve services, conduct email communications, perform data analysis, and other operations related to our commercial activities.
- Authorized Public Institutions and Organizations: Sharing personal data with law enforcement, government institutions, regulatory bodies, and/or other persons with appropriate legal authority when necessary to protect the rights, interests, privacy, or security of our Company, yourself, or third parties, or in response to legal requests.
- Third Parties: Sharing personal data with third parties for marketing purposes, including selling, licensing, or sharing data for commercial purposes based on your preferences.
- Cookies Used on Our Website Cookies may be used to perform essential functions for the website, analyze and improve the website's performance, enhance functionality, ease of use, and perform personalization, targeting, and advertising activities.
- Mandatory Cookies: These cookies are necessary for the operation of targeted functions and for ensuring the correct functioning of our website, especially for security purposes. They are required for website performance and are not subject to visitor consent.
- Performance and Analysis Cookies: These cookies are used to analyze the performance of our website, helping us improve the services we offer to our users.
- Functionality Cookies: These cookies allow us to remember your preferences, such as font size and language settings, to personalize the site’s services.
- Advertising Cookies: These cookies are used for advertising purposes, tracking clicks on advertisements, and measuring the usage of services on websites redirected from advertisements.
- Social Media Cookies: These cookies allow the use of social media accounts for connecting, logging in, and using social media data in communication forms on our site. Facebook account data may be used to create personalized advertising content for visitors.
- Use and Control of Cookies You have the right to personalize your preferences by changing your browser settings. If your browser supports this feature, you can change cookie preferences via the browser settings. Depending on your browser, you can block cookies, opt for a warning before cookies are set, or disable or delete some cookies. These preferences may vary based on your browser, and a general explanation can be found at https://www.aboutcookies.org/. Preferences for cookies may need to be set individually for each device you use to access our website.
To disable cookies managed by Google Analytics, click here. To manage personalized advertising experiences provided by Google, click here. Preferences for cookies used in advertising by various companies can be managed via Your Online Choices. To manage cookies on mobile devices, you can use the settings menu of the mobile device.
Users may request to delete their records from our system. Our website contains links to other sites. www.flamingo.ba is not responsible for the privacy policies and content of other sites.
- Your Rights as a Data Subject As a personal data subject, you have the following rights under Article 11 of the Law:
- Learn whether your personal data is being processed,
- Request information regarding your personal data if it has been processed,
- Learn the purpose of processing your personal data and whether it is being used in accordance with that purpose,
- Know the third parties to whom your personal data has been transferred, both domestically and internationally,
- Request correction of any incomplete or inaccurate personal data and the notification of such correction to third parties to whom the data has been transferred,
- Request the deletion or destruction of your personal data when the reasons for processing no longer exist, and the notification of this action to third parties to whom the data has been transferred,
- Object to a result that is to your detriment, based solely on automated processing of your personal data,
- Request compensation for damages caused by the unlawful processing of your personal data.
You can submit your requests regarding the above rights by filling out the Data Subject Application Form available on our website. Depending on the nature of your request, it will be concluded free of charge as soon as possible and at the latest within thirty days. However, if the process incurs an additional cost, you may be charged according to the tariff determined by the Personal Data Protection Authority.